We run a small business without a dedicated IT department, but try to use the latest technology with our server and remote communication. After jumping between a variety of support vendors in the area, we began using TechEase in 2005. We have been very pleased with their almost immediate response to any and all of our requests, from general questions to technical emergencies. We especially appreciate the remote access they provide. When we allow them access to our server from their office, they are able to download patches and make adjustments in actual work time, without having to sit in our office and bill us for the time it takes to sit and wait for the downloading of programs and updates (which can add up quickly). They are patient with my questions and willing to explain what they are doing and why, without overloading me with complicated jargon. Their fees are reasonable. I am happy to recommend their services to anyone in need of a quick, responsive, competent and fair IT partner.
Sherri Trichler, Branch Manager
Financial Planning Services
Hard drive found in the Santa Barbara Montecito debris flow
While there are no words for the devastation experienced by our community as a result of the Thomas Fire and subsequent mudslide, here at TechEase we’re both heartened by the ongoing relief efforts and proud to play our part by offering free data recovery to those affected.
After La Casa de Maria lost their entire administrative building in the mudslide, they brought us six computers that they found buried under fifteen feet of mud and debris. We were able to recover 100% of the data from these computers, including important fundraising and customer database information that will make their rebuilding efforts that much easier. Two of the computers were even able to be repaired, saving this local non-profit the expense of buying new equipment!
La Casa has been a sanctuary for the Santa Barbara community since 1955, offering retreats and programs to 10,000+ people a year. Their stated mission of promoting the common good of our communities “through art, education, health and healing” has become even more vital in these difficult times – may the recovered data bring them this much closer to continuing their incredible work.
We’ll continue to offer free data recovery here and at MacMechanic for as long as necessary, so please spread the word to anyone who might benefit from this service.